Health & Safety
De-escalation Training
2026
The health and safety of our staff and children is always our priority. Occasionally, we may encounter behaviour that is aggressive, threatening, or highly emotional.
De-escalation techniques help us respond calmly, protect everyone’s safety, and work toward a constructive outcome.
In this module, you will learn simple strategies that support respectful communication and help reduce tension during challenging conversations.
De-escalation techniques help us respond calmly, protect everyone’s safety, and work toward a constructive outcome.
In this module, you will learn simple strategies that support respectful communication and help reduce tension during challenging conversations.
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